Oak & Iron Privacy Policy
Privacy Policy
Effective Date: April 3, 2026
Oak & Iron Rooted In The Community LLC (“Oak & Iron,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, oakandironcustomfurniture.com.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have regarding your information.
1. Who We Are
Oak & Iron Rooted In The Community LLC
2193 4th Street
White Bear Lake, Minnesota 55110
Email: todd@oakandironcustomfurniture.com
Website: oakandironcustomfurniture.com
2. Information We Collect
We may collect personal information you voluntarily provide to us when you:
submit a contact form
inquire about custom furniture or other services
place an order through our online store
sign up for our newsletter
register for a workshop or event
create an account on our website
communicate with us by email or through the website
The information we may collect includes:
name
email address
phone number
billing address
shipping address
payment information
account details
project details and custom order information
workshop or event registration information
any other information you choose to provide
We may also automatically collect certain technical and usage information when you visit our site, such as:
3. How We Use Your Information
We use your information to:
respond to inquiries
provide custom quotes and project communication
process and fulfill orders
manage workshop and event registrations
provide customer service
send order confirmations, updates, and administrative messages
send newsletters and marketing emails if you opt in
improve our website, products, services, and advertising
maintain site security and prevent misuse
comply with legal obligations
4. Payments
Online payments made through our website are processed through Squarespace and its payment processing tools. We do not store your full payment card information directly on our own servers. Payment information is handled by the applicable third-party payment processor according to its own privacy and security practices. Squarespace publishes its own privacy materials and sample privacy-policy guidance for sites using its platform.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for site functionality, analytics, and advertising.
These tools may help us:
keep the website functioning properly
remember visitor preferences
understand how visitors use our site
measure the effectiveness of marketing campaigns
show more relevant advertising
We may use first-party and third-party tools, including Google Analytics, Meta Pixel, Google Ads, and other Squarespace-connected features or integrations. Squarespace states that its platform uses cookies for visitor preferences, site functionality, and understanding how people use site features, and it provides site owners with cookie banner controls including “decline all” and “manage cookies” options.
You can typically control cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.
6. Marketing Emails
If you sign up for our newsletter or otherwise opt in to receive marketing emails, we may send you updates about products, workshops, events, and company news.
Marketing emails are sent through Squarespace Email Campaigns. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at todd@oakandironcustomfurniture.com.
7. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers as needed to operate our business and website, including providers that help with:
website hosting and ecommerce functionality
payment processing
analytics
advertising and remarketing
scheduling, forms, and registrations
email marketing
embedded social media or media content
These providers may include Squarespace, Squarespace Email Campaigns, Google Analytics, Google Ads, Meta Pixel, Instagram, and related website tools or integrations.
We may also disclose information when required to do so by law or when reasonably necessary to protect our rights, customers, or business.
8. Custom Orders, Workshops, and Event Information
If you submit a custom furniture inquiry, register for a workshop, or sign up for a community classroom event, we may collect and use the information you provide to:
communicate with you about the request, registration, or order
manage scheduling, attendance, and fulfillment
process payment
send updates related to the event, order, or inquiry
maintain internal records for customer service and business operations
Based on the information currently provided, workshop and event registrations collect standard contact and payment information only.
9. Accounts
If you create an account on our website, we may collect and store the information needed to maintain your account, support future purchases, and improve your customer experience.
You are responsible for maintaining the confidentiality of your login credentials.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
provide our products and services
maintain business and transaction records
fulfill workshop and event obligations
resolve disputes
enforce our agreements
comply with legal, tax, accounting, or reporting obligations
How long we keep specific information may vary depending on the type of information and the purpose for which it was collected.
11. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it. Under COPPA, special rules apply to websites directed to children under 13 and to general-audience sites that have actual knowledge they are collecting personal information from a child under 13.
13. U.S. Customers Only
Oak & Iron serves customers in the United States. Our website and services are intended for users located in the U.S.
14. Your Choices
You may choose not to provide certain personal information, but doing so may limit your ability to:
You may also:
unsubscribe from marketing emails
adjust cookie preferences through your browser or available website settings
contact us to request updates or corrections to your information, where applicable
15. Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access to, correction of, deletion of, or information about how your data is used.
Minnesota’s Consumer Data Privacy Act took effect on July 31, 2025, and Minnesota law provides residents with certain rights over their personal data, including rights to access, delete, correct, and obtain information about categories of personal data being processed.
To make a privacy-related request, please contact us at todd@oakandironcustomfurniture.com.
We may need to verify your identity before responding to certain requests.
16. Third-Party Links and Embedded Content
Our website may include links to third-party websites or embedded content, such as Instagram or other media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.
18. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Oak & Iron Rooted In The Community LLC
2193 4th Street
White Bear Lake, Minnesota 55110
todd@oakandironcustomfurniture.com
